Why do I need a website?
What kind of sites do you design?
What does it cost to have a website?
Are there ongoing costs?
How long does it take to complete a website?
What are the steps involved in making a website?
What if I need updates to my website?
What if I have an existing website?
What is the internet and how does it work?
What is a domain?
How do people find my website?
Do I have to be in the same area as you?
What is "e-Commerce" and how does it work?
My Question is not answered on this page. Where do I ask?

Question: Why do I need a website?
Answer: We are in the information age. We want up-to-date information and we want it yesterday. A website offers you a way to provide company information, product and service offerings, real-time communications, sell products online, provide multi-media presentations, and the list goes on. People are going online by the hundreds daily. You can instantly become an international business and be available to your customers 24 hours. There is a reason to have a web presence for every type of business in existence. We can show you the benefits a website would give you.

Question: What kind of sites do you design?
Answer: Pinnacle Designs can design small static websites, interactive websites, database-driven websites, smaller e-commerce websites and multimedia websites with sound and animation. We can evaluate your company's goals and objectives, provide options, and develop an online presence that best suits your present and future needs.

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Question: What does it cost to have a website?
Answer: There are many factor that determine the cost of a website. Smaller sites can cost in the range of $300 - $500 for a 5-10 page static site. Larger sites can well exceed $2000 depending on the functionality desired. Extensive custom graphics and programming significantly increase costs. Keep in mind that your web presence is a reflection of your company image. Place as high a value on your website as you do any other form of advertising. We can work with any size budget and deliver a high-quality site at any cost.

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Question: Are there ongoing costs?
Answer: Not necessarily. There are many free hosting sites available and if the site we construct is merely for informational purposes not requiring frequent updates, there may only be the initial cost of your site. What brings back visitors is a site that is updated periodically. Our advice is to plan on occasional updating to keep your site fresh with new content. We can also provide special pages that allow you to perform updates yourself to keep ongoing costs minimal.

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Question: How long does it take to complete a website?
Answer: Smaller sites can be completed within 1 to 2 weeks upon signing of a written agreement. Larger sites vary according to complexity. Once the initial design is in place, you will be able to access a temporary location for review and we will make adjustments before going "live" with the website. More detail on this is answered in the next question.

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Question: What are the steps involved in making a website?
Answer: We have a process of 4 steps in our designs.
1. Assessment - Listening to your objectives and goals for the project.
2. Design - Constructing a working model of your website.
3. Adjustment and Testing - Placing a temporary location of your site for review and make any changes necessary.
4. Implementation - Securing your domain and hosting, search engine submission and incorporating the website in your other advertising

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Question: What if I need updates to my website?
Answer: After the successful implementation of your site, we will provide 5 minor updates at no charge. After that, we charge $100 per hour, or, we have a monthly service plan which gives you unlimited changes.

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Question: What if I have an existing website?
Answer: Bravo for you! The fact that you have a website shows you already see the necessity of having an online presence. If you are not satisfied with your present developer or website, we can provide you with what you are looking for. Whether it's updates or complete redesign, we work with whatever level of support you need.

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Question: What is the internet and how does it work?
Answer: In a nutshell, the internet is a massive group of computers that connect into a giant world-wide network. When you connect to your internet service provider, you, also, become a part of that network and that is how you can view websites, read news, send and receive email, etc. Websites are files located on a special computer known as a web server, or host server. Other types of servers include mail servers, news servers, web application servers, database servers and so forth. If this is TMI (too much information), not to worry. We understand it so you don't have to! You can rest assured that we will keep things as simple as possible, but answer any questions you might have about the unknown mysteries of the internet.

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Question: What is a domain name?
Answer: A domain name is similar to a street address. It is how your visitors find you. When you have a website on the internet, it's true location is found as an IP (internet protocol) address. However, it is easier to find a website by www.mywebsite.com than 208.12.35.105. The domain name is obtained through a domain registrar (like my.ws) and points to the IP address of the web server. The other benefit is that you can change website hosts without changing your domain name. It remains the same as long as you renew your registration.

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Question: How do people find my website?
Answer: People find website a number of different ways. At one time, search engines were the primary source of visitors. Today, it's not only search engines, but banners, email and inclusion of all your other advertising media. We will assist you in all your online marketing efforts.

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Question: Do I have to be in the same area as you?
Answer: Absolutely not! The internet is global and so are we. This also means that your company is global with a website as it is not limited to your immediate area. This far excels the old business adage "location, location, location". We love the internet because you are never out of touch with your contacts.

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Question: What is "e-Commerce" and how does it work?
Answer: The true meaning of e-Commerce is having a website that displays your products or services and provides a way to securely perform money transactions for immediate sales. There has been much publicity on e-Commerce, with good reason. For example, Amazon.com never had a storefront from the beginning. All it's sales were conducted over the internet and now Amazon.com's name is well-known all over the world. You can put the power of e-Commerce to work for you, too.

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Question: My Question is not answered on this page. Where do I ask?
Answer: Fill out our ONLINE EMAIL FORM and we will answer it for you. Click Here

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